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Privacy Policy

INNOTUC Co., Ltd.

  1. Introduction

INNOTUC Co., Ltd. (“INNOTUC”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, use our software solutions, request demonstrations, communicate with us, or engage our services.

This policy is designed in accordance with:

• Thailand Personal Data Protection Act B.E. 2562 (PDPA)
• General Data Protection Regulation (GDPR) principles
• International information security best practices

  1. Information We Collect

We may collect the following categories of information:

Identity Information
• Name
• Job Title
• Company Name

Contact Information
• Email Address
• Phone Number
• Business Address

Technical Information
• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data

Business Information
• Product inquiries
• Demonstration requests
• Technical support requests
• Service and project information

  1. How We Collect Information

We collect information when:

• You submit contact forms
• You request a product demonstration
• You contact our sales or technical teams
• You subscribe to newsletters
• You use our website
• You engage our services
• You participate in surveys, events, webinars, or marketing activities

  1. Purposes of Processing

We use your information to:

• Provide products and services
• Respond to inquiries
• Deliver technical support
• Improve user experience
• Manage customer relationships
• Send service updates
• Conduct business operations
• Comply with legal obligations
• Protect our systems and services

  1. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligations
• Protection of vital interests

  1. Data Sharing

We may share personal data with:

• Authorized employees
• Service providers
• Cloud hosting providers
• Technology partners
• Legal advisors
• Government authorities when required by law

We do not sell personal data to third parties.

  1. International Data Transfers

Your information may be transferred to and processed in countries outside Thailand where our service providers operate.

When such transfers occur, we implement appropriate safeguards to ensure adequate protection of personal data.

  1. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal requirements.

When data is no longer required, it will be securely deleted, anonymized, or destroyed.

  1. Information Security

INNOTUC implements appropriate technical and organizational security measures including:

• Access control mechanisms
• Data encryption where appropriate
• Secure cloud infrastructure
• System monitoring and logging
• Regular security reviews
• Employee confidentiality obligations

  1. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with the relevant authority

  1. Cookies

Our website uses cookies and similar technologies to:

• Ensure website functionality
• Improve website performance
• Analyze visitor behavior
• Enhance user experience

You may manage cookie preferences through your browser settings.

  1. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated revision date.

  1. Contact Information

INNOTUC Co., Ltd.

Muang Thai-Phatra Complex Building Tower B
Unit 252/93 (E), 17th Floor
Rachadaphisek Road
Huai Khwang, Bangkok 10310
Thailand

General Information
Email: info@innotuc.com
Phone: +66 88 779 2936

Sales & Demonstration
Email: sales@innotuc.com

Technical Support
Email: technical@innotuc.com

Website:
https://innotuc.com

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the information above.